Privacy Policy
Bamboo Shelf: Panda Puzzle publishes this page so users can review important app, policy, and support information in one official location.
Your Privacy Matters
Michael Magdy operates Bamboo Shelf: Panda Puzzle. This Privacy Policy outlines our approach to data collection, use, and protection.
Date: 2026-05-20 | Contact: helpunit@catteacup.com
This policy applies to your use of Bamboo Shelf: Panda Puzzle on mobile devices on Android.
Our goal is to be a responsible data steward. We collect the minimum needed to run Bamboo Shelf: Panda Puzzle and no more.
You must be at least 13 years old to use this app.
Your continued use of Bamboo Shelf: Panda Puzzle constitutes your acceptance of this Privacy Policy.
This policy does not apply to third-party services linked from the app. Always review their privacy policies separately.
We may update this policy from time to time. We will notify you of significant changes via the app.
We welcome your feedback and questions. Contact us at our support team.
Product Privacy Notes
This Policy applies to Bamboo Shelf: Panda Puzzle in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described in this Policy. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
Types of Data We Collect
When you play Bamboo Shelf: Panda Puzzle, we may collect the following types of information to deliver and improve the game experience.
Automatically Collected Data
When you use Bamboo Shelf: Panda Puzzle, our servers and integrated SDKs automatically collect:
- Device information (model, OS, screen resolution)
- Pseudonymous device identifiers for analytics
- Gameplay telemetry (events, session timing, feature usage)
- App performance and crash data
- Approximate geographic region derived from IP address
- Your email when you contact support at helpunit@catteacup.com
- Your chosen display name
- Content of any messages or feedback you send us
- Your precise GPS location
- Your contacts, photos, or files
- Financial information or payment card details
- Heath or biometric data
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Questions about what we collect? Email us at our support team.
Why We Use Your Data
Michael Magdy uses data collected through Bamboo Shelf: Panda Puzzle for the following purposes — and no others.
Service Delivery
We use your data to run the core functions of Bamboo Shelf: Panda Puzzle: hosting the game, maintaining your progress, providing customer support, and maintaining app reliability.
To Improve the Game
- Analyze gameplay data to understand what players enjoy
- Identify and fix bugs and performance issues
- Test new features before broad release
- Make data-driven design decisions
For Safety and Fairness
- Detect cheating or fraudulent activity
- Protect players from harassment or abuse
- Maintain the integrity of game systems
Communication: We use contact information you provide to respond to support inquiries and send essential service-related notifications.
We do not sell your personal information. We do not share your data with advertisers or data brokers for their own purposes.
Questions? We're at our support team.
Data Sharing Practices
We work with a small number of trusted partners to deliver Bamboo Shelf: Panda Puzzle. This section describes exactly what data they receive.
Trusted Vendors: Companies we engage to help run the game (for example, cloud servers, analytics platforms, and support software) may receive limited data. All are bound by contracts requiring data protection.
Legal Requirements: If a court, regulator, or law enforcement agency lawfully requires us to disclose data, we will comply. We'll notify you when permitted by law.
Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.
Bottom line: Your personal data is not for sale. Michael Magdy supports the app through advertising and operational partners, not data sales.
For data sharing concerns, write to our support team.
How We Use Tracking Technologies
This section explains the tracking technologies we use in Bamboo Shelf: Panda Puzzle and your choices for controlling them.
Analytics Software: We use services like Firebase to collect non-identifying gameplay telemetry. Data is linked to a device identifier, not your name or email address.
Advertising Identifiers
Your device's Advertising ID (Apple IDFA / Google GAID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Your Controls
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- You can also reset your Advertising ID at any time in device settings
Reach our privacy team at our support team.
Privacy for Young Players
Children's privacy requires special care. Michael Magdy follows the highest applicable standards for protecting young users of Bamboo Shelf: Panda Puzzle.
COPPA Compliance: Michael Magdy does not collect, use, or disclose personal information from children under 13 without prior verifiable parental consent.
Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal information by contacting our support team. We will respond within 30 days.
Age-Appropriate Design
- We do not show behavioral advertising to children
- We keep platform-level payment controls with parents or guardians where applicable
- Chat and social features are disabled or strictly moderated for younger users
Children's privacy questions: our support team.
Mixed Audience Notice
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Rights You Have Over Your Data
Michael Magdy respects your data rights under applicable privacy law, including GDPR (EU/UK), CCPA (California), and similar regulations worldwide.
Your Rights Include:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to fix inaccurate or outdated information
- Deletion — Request that we erase your personal data
- Portability — Receive your data in a machine-readable format
- Objection — Object to processing based on legitimate interests
EU/UK Users (GDPR): You have the right to lodge a complaint with your local supervisory authority if you believe your data is being processed unlawfully. Contact details for EU supervisory authorities are at edpb.europa.eu.
Submitting a Request: Send a rights request to our support team. We may ask for identity verification and will respond within 30 calendar days.
If we process your data based on consent, you can withdraw that consent at any time by contacting our support team.
Privacy matters. Contact our support team to exercise any right described here.
Our Data Retention Policy
We believe in keeping your data only as long as it's genuinely needed. Below are our retention periods for each type of information we collect.
How Long We Keep Each Type of Data:
| Data Type | Retention Period |
|---|---|
| Account & gameplay | Duration of account, +30 days post-deletion |
| Support emails | 12 months post-resolution |
| Analytics & logs | 90 days |
| Purchase records | Up to 7 years (legal obligation) |
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
Legal Holds: We may defer deletion where data is subject to an active legal obligation, regulatory requirement, or dispute resolution process.
To request deletion or ask about retention, email our support team.
Security of Your Information
We take protecting your data seriously. Here's what we do to keep it secure:
Technical Safeguards
- All data transmitted between your device and our servers uses TLS/HTTPS encryption
- Data at rest is stored with AES-256 encryption on secured cloud infrastructure
- Access to production systems is restricted to authorized personnel with multi-factor authentication
Operational Practices
- Regular security assessments and penetration testing
- Employees handling user data complete privacy and security training
- We have a formal incident response plan and will notify affected users of data breaches as required by law
Your Part
- Keep your device's operating system and Bamboo Shelf: Panda Puzzle updated
- Use a strong, unique password if your account is linked to email
- Do not share your account credentials
Honest Limitations
No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security of data transmitted over the internet.
If you discover a security vulnerability, please report it to our support team.
Third-Party Tools and Services
Bamboo Shelf: Panda Puzzle integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Bamboo Shelf: Panda Puzzle is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
Where Your Data Is Processed
Michael Magdy operates globally. Your data may be processed in countries outside where you live, including the United States or other regions.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
Transfers of EEA/UK personal data to third countries are protected by Standard Contractual Clauses (SCCs). Transfers to countries with EU adequacy decisions rely on those decisions.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
Adequacy Decisions: Some countries we transfer data to have been recognized by the European Commission as providing adequate protection (e.g., UK, Canada for commercial organizations, Japan).
For more information about international transfer safeguards, including copies of applicable SCCs, contact our support team.
International transfer questions: our support team.
Policy Updates
Michael Magdy is committed to keeping this Privacy Policy current. Here's what we do when it changes.
Staying Informed: When we make significant changes, we'll notify you through the app. For minor adjustments, we'll simply update the effective date.
Version Tracking: The effective date at the top of this page shows exactly when the policy was last updated. Previous versions are archived and available on request.
Your Options: If you disagree with an updated policy, you may stop using Bamboo Shelf: Panda Puzzle before the changes take effect. Continuing to use the app after the effective date means you accept the updated terms.
Prior versions of this policy are available on request. Email our support team with 'Policy Archive Request' in the subject line.
Contact our support team with questions about policy changes.
Contact Us
Michael Magdy is committed to being accessible for privacy questions. Contact us using the details below.
Michael Magdy
Privacy Email: our support team
Support Email: our support team
Response Time: We acknowledge all privacy inquiries within 5 business days and provide a full response within 30 calendar days. Complex requests may take up to 60 days — we'll let you know.
To Help Us Respond Faster:
- Specify the right you're exercising (access, deletion, correction, etc.)
- Include your account email or username if applicable
- State your country or region
We look forward to hearing from you. Contact our support team anytime.